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SaaS Sleuth: the feed

Startup cases · Oct 13

The feature has been coming soon for three years

The SaaS Sleuth investigates a software roadmap whose release date never arrives.

AI mysteries · Oct 12

The chatbot recommended itself

A support chatbot sends a detective back to the chatbot when she asks for a human.

Subscription crimes · Oct 11

The data can enter. Leaving costs extra.

A detective discovers that exporting your own data requires a software upgrade.

Office mysteries · Oct 10

The forgotten password remembers everything

A detective encounters a password rule with more memory than its user.

Startup cases · Oct 9

The demo that never saw production

A perfect software demo meets a messy real-world file.

Startup cases · Oct 8

The dashboard that solved nothing

The SaaS Sleuth investigates a dashboard full of green metrics and missing results.

Subscription crimes · Oct 7

The phantom seat on the invoice

An unused software seat becomes the suspect in a billing mystery.

AI mysteries · Oct 6

The case of the confidently missing evidence

A detective asks an AI assistant to show the source behind a suspiciously confident answer.